U.S. Shipping Rates and Lead Times
For ground shipping, please allow 1-2 business days for processing in addition to the days quoted below. Priority and Express orders will always ship within 1 business day.
|USPS Ground Shipping
|5-8 Business Days
$5.99 - $9.99
FREE for orders $99+
|USPS Priority Mail
|3 Business Days
|Starts at $10
|UPS Express 2nd Day Air
|2 Business Days
|Starts at $15
|UPS Express Next Day Air
|1 Business Day
|Starts at $20
To see rates available for your shipping address, please start checkout and enter your full shipping address to see what options are available. Rates are calculated based on weight and destination.
Orders which include back-order or pre-order items will ship as soon as these products are available. We are unable to ship to multiple addresses at this time. For shipments to multiple addresses, please place separate orders for each shipping address.
If a customer requests shipment to an incorrect or invalid address, or for international shipments fails to pick up their package from customs, we reserve the right to charge a re-shipping fee.
Shipping charges are non-refundable. In the event of a return or if a package isn't deliverable by a carrier - only the cost of the merchandise is eligible for a refund.
Orders are shipped on business days only. Business days are Monday-Friday, excluding holidays within the United States.
Our warehouse will be closed on the following days:New Year's Day
Martin Luther King, Jr. Day
Fourth of July
Day after Thanksgiving
SOL is not responsible for delays due to weather. We recommend checking the carrier website for information regarding weather delays in your area.
We offer international shipping from our US warehouse to only Canada at the moment. Currently, the only product we cannot ship to Canada is the SOL Survival Medic product. To see the available shipping rates and speeds for your address, please start checkout, and enter your shipping address to view calculated shipping rates.
You will receive a confirmation email with a tracking number once your order has shipped. For any questions or concerns, email firstname.lastname@example.org, and our customer support team will be happy to help you.
U.S. and Canadian Sales Tax
Where applicable, we charge U.S. and Canadian sales tax. You will see this charge applied on your order after you enter your shipping address. In some states, you may see this formatted as two rates (ex: City and State), which add up to the total amount due.
Duties, VAT and Taxes: Please note that international duties, fees and taxes (if applicable) are not included in the shipping cost and may be billed to you directly by the shipping company. The exact amounts vary with the value of goods, duty and tax rates, and other fees assessed by the local customs office. Please reach out to your Customs office for specific information on duties, taxes and restricted items. SOL is not responsible for packages that are abandoned due to non-payment of duties.